Welcome to Saaz Hotel Indore. By accessing our website, booking rooms or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any reservation.
1. General Terms
Saaz Hotel reserves the right to modify, update or change these Terms & Conditions at any time without prior notice.
By using our website or hotel services, you confirm that you are legally eligible to make reservations and agree to comply with all hotel policies.
2. Booking & Reservations
- All room bookings are subject to availability.
- Guests must provide accurate personal and contact details during reservation.
- Booking confirmation will be sent after successful payment or reservation approval.
- Saaz Hotel reserves the right to refuse or cancel any booking at its discretion.
3. Check-In & Check-Out Policy
Check-In Time
Standard Check-In Time: 12:00 PM
Check-Out Time
Standard Check-Out Time: 11:00 AM
Early check-in and late check-out are subject to availability and may include additional charges.
Guests are required to provide valid government-issued ID proof during check-in.
4. Payment Policy
- Guests must complete payment according to the selected booking plan.
- We accept online payments, bank transfers and approved payment methods.
- Additional services or damages during the stay may result in extra charges.
Saaz Hotel reserves the right to update room pricing and charges without prior notice.
5. Cancellation & Refund Policy
- Cancellation policies may vary depending on room type, booking platform or promotional offers.
- Refunds, if applicable, will be processed according to the cancellation terms.
- No refunds may be applicable for last-minute cancellations or no-show bookings.
6. Guest Responsibilities
Guests are expected to:
- Maintain proper behavior within hotel premises
- Respect hotel property and staff
- Avoid illegal, harmful or disruptive activities
- Follow safety and hotel guidelines
Any damage caused to hotel property by guests may result in additional charges.
7. Hotel Rules
- Smoking may be restricted in certain hotel areas.
- Illegal substances and prohibited activities are strictly forbidden.
- Pets may not be allowed unless specifically approved.
- Loud noise or disturbance affecting other guests is prohibited.
Saaz Hotel reserves the right to remove guests violating hotel policies without refund.
8. Website Usage
All content, images, branding, logos and website materials belong to Saaz Hotel unless otherwise stated.
Users may not copy, reproduce or misuse website content without written permission.
9. Limitation of Liability
Saaz Hotel is not responsible for:
- Loss of personal belongings
- Delays caused by external circumstances
- Technical website interruptions
- Events beyond our reasonable control
Guests are advised to secure their valuables responsibly.
10. Privacy
Use of our website and services is also governed by our Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed under the laws of India. Any disputes shall be subject to the jurisdiction of Indore, Madhya Pradesh.
12. Contact Information
Saaz Hotel Indore
Address: 162/1, Near BCM Arihant Nagar, Naind Village, Rinjalj Road, Indore, Madhya Pradesh – 453112
Phone: +91 84588 80771
WhatsApp: +91 84588 80771
Email: saleshead@saazhotel.com
Country: India