Welcome to Saaz Hotel Indore. Your privacy is important to us, and we are committed to protecting the personal information you share with us while using our website, booking services and hospitality facilities.
This Privacy Policy explains how Saaz Hotel collects, uses, stores and protects your information.
1. Information We Collect
We may collect the following types of information when you visit our website, contact us or make a reservation:
Personal Information
- Full Name
- Phone Number
- Email Address
- Billing Address
- Identity Proof Details (if required during check-in)
- Payment Information
Booking Information
- Room Preferences
- Check-in & Check-out Details
- Special Requests
- Guest Preferences
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies & Analytics Information
2. How We Use Your Information
Saaz Hotel may use your information for:
- Processing room reservations and bookings
- Providing hotel and hospitality services
- Improving customer experience
- Responding to inquiries and support requests
- Sending booking confirmations and updates
- Sharing promotional offers and hotel updates
- Maintaining security and fraud prevention
- Complying with legal and regulatory obligations
3. Payment Security
We use secure payment methods and trusted payment gateways to protect your payment information. Saaz Hotel does not store sensitive payment details such as debit or credit card information on our servers.
4. Cookies Policy
Our website may use cookies and similar technologies to improve website functionality, analyze traffic and enhance your browsing experience.
You can disable cookies through your browser settings at any time.
5. Third-Party Services
We may use trusted third-party services such as:
- Payment Gateway Providers
- Booking Platforms
- Analytics Tools
- Marketing & Advertising Services
These third-party providers may collect limited information necessary to provide their services.
6. Information Sharing
Saaz Hotel does not sell, rent or trade your personal information to third parties.
We may share information only when:
- Required by law
- Necessary for booking or payment processing
- Needed to provide hotel services
- Requested by government authorities under legal obligations
7. Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, misuse or disclosure.
However, while we strive to use commercially acceptable means to protect your data, no method of internet transmission is completely secure.
8. Your Rights
You have the right to:
- Access your personal data
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications
- Contact us regarding privacy concerns
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
Saaz Hotel reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Saaz Hotel Indore
Address: 162/1, Near BCM Arihant Nagar, Naind Village, Rinjalj Road, Indore, Madhya Pradesh – 453112
Phone: +91 84588 80771
WhatsApp: +91 84588 80771
Email: saleshead@saazhotel.com
Country: India
Thank you for choosing Saaz Hotel Indore. We value your trust and are committed to providing a secure, luxurious and comfortable hospitality experience.